Shipping policy

Where We Ship

We ship to most countries worldwide. Please select your destination country when placing your order.

Free Shipping

Free standard shipping is available to the 48 contiguous U.S. states and Washington, D.C. Shipping to Alaska, Hawaii, U.S. territories and other countries may incur charges. Select your delivery address to see available shipping services and costs before payment.

Our U.S. Warehouses

We ship orders from our warehouses in College Point, New York; Sugar Land in the Houston area, Texas; and South El Monte in the Los Angeles area, California.

Houston-area warehouse:
16220 W Bellfort Ave, A200
Sugar Land, TX 77498, United States

Los Angeles-area warehouse:
1614 Potrero Ave, Unit E
South El Monte, CA 91733
United States

Our South El Monte warehouse is actively shipping orders.

All returns must be approved in advance and sent to our New York warehouse. Our Los Angeles-area warehouse does not accept returns. Please follow our return instructions.

For details about a specific product or order, contact sales@wowowfaucet.com. Explore our U.S. locations.

Processing and Delivery

Orders are processed in 1 business day. We ship packages through UPS or USPS using economy or standard services.

We use multiple warehouses across the continental United States. To get your items to you faster, we may ship them separately from different warehouses.

Orders shipped from China take approximately 10-20 days to arrive.